HYPAR RESIDENTIAL CARE FAQs
Young People FAQs
Where will I live?
We have houses all across the Brisbane region. Before you come into care with us, you will find out your address. Your house will be staffed with Youth Workers who will care for you and ensure your needs are met.
Who will I live with?
You might live with another young person or by yourself for a short period. If you live with someone else, we will give you some information about them before you move in and tell them about you too.
What do we do every day?
That depends on you! We will help you get to school, meet your friends, see your family, or access things like swimming spots, parks, or shopping centres.
Can I still go to the same school?
We will help you to stay in the same school by transporting you there and back each day.
Can I still play sports?
Yes! All of our Youth Workers love taking young people to play sports and will help support your interests.
Who can I talk to about my worries?
You will have a Lead Mentor who will spend most of their working time with you. They are the best to speak to, but you can also speak to any other Mentor, Lead Mentor or Manager, your CSO or the Community Visitor.
How can you help me?
We will help you in any way needed. We can support, advocate and care for you. We will buy you clothes, keep you fed, encourage education, and spend time hanging out with you. If you need some specific help—just ask!
How long will you help me?
You can stay with HRC until you turn 18. Before this happens, we will help you to build life skills so that you can transition to independent living.
Can you help me engage with the community and my interests?
Yes. HYPAR Mentors actively strive to engage with you in the community and help you explore your interests.
What is HYPAR WILD?
HYPAR Wild offers adventure activities in a safe space for young people to explore their potential while supported by positive role models. Activities include kayaking, canoeing, mountain biking, rock climbing, abseiling, fishing, bushwalking and camping.
Can I access HYPAR WILD?
Absolutely, HYPAR Wild is available to all young people who are with HYPAR Residential Care.
Can you help me find work?
Yes. HYPAR Mentors can help you type up a resume, dress for an interview, and even help you find a field or job that best suits your skills and interests.
Are your services available to females?
HYPAR Residential Care was initially established as a male-to-male service. Since then, we have increased our service offerings to include a “Co-Res” program that accepts all genders whilst still maintaining the integrity of our ‘Male-to-Male’ program. Both programs offer specialised supports and mentors that best cater to the young people’s needs.
Parents & Care Givers FAQs
Where will my child live?
We have houses all across the Greater Brisbane region. Speak with your child’s Child Safety Officer if you would like to request the address.
Who can I talk to if I have worries?
You can speak with the CSO, your child’s Lead Mentor, or their House Manager. You can also request to speak with the Program Manager at any time.
Can I visit the house?
This depends—check with your child’s CSO if you would like to arrange this.
Can they see their friends?
As long as there is no reason to prohibit this, our staff will facilitate contact with friends.
What happens on a daily basis in the house?
Like many households, we have a routine. We help young people get ready for school, help with chores and homework, take them to activities, and prepare their meals.
How will they be financially supported?
The Department will fund the placement. We provide young people in our care with the opportunity to earn pocket money, activity money, and a takeaway night each week.
What happens when my child turns 18?
They will be transitioned out of care. This plan will begin once they turn 16 and will involve all of the stakeholders in your child’s life.
Can I share information about my child, like their interests and likes and dislikes?
We would love that—we want your child to feel safe, secure, and valued, and knowing this goes a long way in helping feel this way.
Will I get updates on how my child is doing?
In most cases, you will, however, sometimes this will go through the CSO.
How is my child’s information kept confidential?
HYPAR adheres to and upholds all legal and lawful privacy obligations and will only share your information where legally obliged to do so or at your request.
Our Privacy Policy can be viewed here.
Can you help my child engage with the community and pursue their interests?
Yes, HYPAR Mentors work with young people to re-engage or further engage them in the community and enable them to explore current interests or find new ones.
What is HYPAR WILD
HYPAR Wild offers adventure activities in a safe space for young people to explore their potential while supported by positive role models. Activities include kayaking, canoeing, mountain biking, rock climbing, abseiling, fishing, bushwalking and camping.
Can my child access HYPAR WILD?
Absolutely, HYPAR Wild is available to all young people who are with HYPAR Residential Care.
Can you help my child with their studies?
Absolutely, Mentors can help young people achieve their study goals, from assisting in accessing classes to navigating any administration hurdles thrown their way.
Can you help my child find work?
Yes. HYPAR Residential Care Mentors can help young people type up their resume, dress for an interview, and even help them find a field or job that best suits their skills and interests.
Are your services available to females?
HYPAR Residential Care was initially established as a male-to-male service. Since then, we have increased our service offerings to include a “Co-Res” program that accepts all genders whilst still maintaining the integrity of our ‘Male-to-Male’ program. Both programs offer specialised supports and mentors that best cater to the young people’s needs.
Industry Professionals FAQs
Who can I talk to about vacancies and more details?
Placements can only be accepted through the Child Safety System but you can contact our team to learn more on info@hyparresidentialcare.com.au
What regions do you operate in?
What makes your service different?
We offer Male-to-Male and Co-Res services that place a strong emphasis on mentorship and building a relationship. We believe having a strong relationship is the cornerstone for a young person to obtain positive outcomes.
Can you provide tailored support packages?
Yes, we often provide tailored support, please send the details to info@hyparresidentialcare.com.au.
How can I find information about costing?
Please send an email to info@hyparresidentialcare.com.au.
How is the young person’s information kept confidential?
HYPAR adheres to and upholds all legal and lawful privacy obligations and will only share your information where legally obliged to do so or at your request.
Our Privacy Policy can be viewed here.
Can you help the young person to engage with the community and pursue their interests?
Yes, HYPAR Mentors work with young people to re-engage or further engage them in the community and enable them to explore current interests or find new ones.
What is HYPAR WILD
HYPAR Wild offers adventure activities in a safe space for young people to explore their potential while supported by positive role models. Activities include kayaking, canoeing, mountain biking, rock climbing, abseiling, fishing, bushwalking and camping.
Can the young person access HYPAR WILD?
Absolutely, HYPAR WILD is available to all young people who are with HYPAR Residential Care.
Can you help the young person with their studies?
Absolutely. Mentors can help young people achieve their study goals, from assisting in accessing classes to navigating any administration hurdles thrown their way.
Can you help the young person find work?
Yes. HYPAR Mentors can help young people type up their resume, dress for an interview, and even help them find a field or job that best suits their skills and interests
Are your services available to females?
HYPAR Residential Care was initially established as a male-to-male service. Since then, we have increased our service offerings to include a “Co-Res” program that accepts all genders whilst still maintaining the integrity of our ‘Male-to-Male’ program. Both programs offer specialised supports and mentors that best cater to the young people’s needs.
